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Shipping & Returns

Returns Policy

· We accept returns within 14 days from the day you received purchased item.

 

· In case you wish to return, you must make sure that all original items are in factory condition:
unopen, undamaged, and in a re-saleable condition with all original packaging including manuals, warranty forms, etc.

 

· Buyers are responsible for shipping costs for returning products to us.
Shipping and handling fees are not refundable.

 

· We will process the full refund to you after we receive the returend item.



Shipping

· We ship to worldwide.


· Shipping location is SOUTH KOREA.


· Our shipping term is 7-14 business days after your payment.

· If the parcel's weight is over 1700g, there is no opportunity to select the Registered Air Mail & K-Packet as a shipping method since they have weight limitation. Fedex & E-Cargo will appear as a available shipping method for the weight over 1700g.


· The shipping to some countries may be delayed since it take a route via Russia.
(such as Azerbaijan, Armenia, Moldova, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan,  Turkmenistan, Lithuania, Belarus)
In this case it has the different destination country and zip code at the tracking status but the parcel is sent to the correct shipping address. Please don't worry about it.

 

* You can track your package on our website by yourself.
Korean Beauty Luxury provides tracking number for all of our orders to ensure the safety of its delivery.

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